Submitting an application

All applications must be submitted by you as the adviser and not by your client. Once completed, please send your application along with the relevant fee to:

Stonehaven
Applications
83 Victoria Street
London
SW1H 0HW

After having submitted the application form, if you have queries relating to the application you should call our processing team on 0800 068 0220 (option 4)

Underwriting

Before you submit an application you must check that your client and their property meet our lending criteria. Details are available in Our Lending Policy, however if there is any doubt (or if your client has ticked a grey box on the application form) then you must call our underwriting team on 0800 068 0220 (option 2) or email them at underwriting@stonehaven-uk.com. If acceptable in principle, you will be given a case number which you will need to provide on the front of the application form.

Information to be captured

  • The application form has been designed to work in conjunction with the KFI. This means that you will not have to provide the information already provided in the KFI. Instead you will just need to provide the correct KFI reference number.
  • No application form can be processed until we receive a cheque from the customer for the application fee (if applicable) and the valuation fee. Cheques should be made payable to Stonehaven.
  • The interest rate available to your client will be fixed at the point we receive the application.
  • If there are any questions over the information provided in the application form, we will contact you.